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Shipping Policy

Shipping Policy

At Mendell Made, we strive to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of orders placed on our website.


Order Processing

  • All orders are typically processed and shipped within [insert number] business days of receiving payment, unless otherwise stated.

  • Orders are processed and shipped Monday through Friday, excluding holidays.

  • Orders received after 1pm CST will be processed the following business day.


Shipping Methods

  • We offer several shipping options, including standard shipping, expedited shipping, and international shipping.

  • Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination.


Shipping Times

  • Shipping times vary depending on the shipping method selected and the destination.

  • Estimated shipping times are provided during the checkout process. Please note that these are estimates and actual delivery times may vary.


Tracking Information

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

  • You can track the status of your shipment by entering the tracking number on our website or the carrier's website.


Shipping Restrictions

  • We currently ship to addresses within the United States.

  • We do not ship to P.O. boxes or APO/FPO addresses.


International Shipping

  • For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

  • International shipments may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.


Delivery Issues

  • If you encounter any issues with the delivery of your order, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure that your order is delivered in a timely manner.


Shipping Changes or Cancellations

  • Once an order has been processed and shipped, we are unable to make changes to the shipping address or cancel the order.


Shipping Damage or Loss

  • In the rare event that your order is damaged or lost during shipping, please contact us immediately. We will work with the carrier to file a claim and arrange for a replacement or refund.


Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us.

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